Your customers expect to have a great experience when they transact with you. And a great payments experience is vital to your customers' experience. So, payments needs to be at the heart of your commerce plans.¬†But the market is changing fast -- with new payment methods, regulations, payment strategies, and opportunities to support your business model.
A great way to learn about how to build an effective payments strategy is to learn from and share with others in the industry.
You're likely to find merchants that have solved similar problems, vendors that address the same challenges, or other payments industry experts that have useful insights.
And a great way to engage with these people is through a payments conference. In one place you can meet with and engage experts to solve payments challenges and open your perspective to new ways of doing business.
With that in mind, let's take a look at some of the payments and payments-related events that we've attended or are watching this year.
With a stated mission to help attendees understand "how fraud, payments, security, and technology affect customer loyalty, retention, and ultimately the success of your business" the conference combines risk and fraud focuses with a deep focus on payments.
The event's pricing model gives a benefit to MRC members and gives a break to merchants over solution providers, helping to keep the attendee experience top-shelf.
Now in its 12th year, the Payments Summit brings together attendees at "the premier industry event covering all things payments, including FinTech, EMV chip technology, mobile wallets, NFC, contactless, open transit systems and more."
Sessions have a heavy focus on Card Present related payments topics.
This conference champions innovation in both banking and payments. It features two main payments events: "2019 MoneyLIVE: Retail Banking Europe" and "MoneyLIVE: Cards & Payments". All aspects of the retail banking and payments industry are covered." So for people looking at European payments, this event gives you 2 for 1.
This payments conference was started to provide a place where technical payments professionals can share their experiences and expertise. Rather than higher-level topics, this conference looks at topics from the perspective of engineers and product professionals.
The second edition of the conference builds on the momentum and community generated by its highly successful inaugural event. Speakers include payments experts from Patreon, Dropbox, GoFundMe, Glossier, and more.
Payments describes itself as a place that "unites thousands of payments system stakeholders from business end-user and financial and technology services organizations to debate and explore the more pressing issues and opportunities today."
38% of attendees come from financial institutions, so there is a clear focus away from merchants toward FISERV-related payments.
As the name suggests, this conference comes at payments from the angle of cards -- merchants, issuers, networks, and others that care about cards will be interested in looking at this event.
As they say, the event "is built exclusively for card and payment executives at the industry's leading issuers, networks, retailers and innovators. The program includes cutting edge insight from the industry's most admired and innovative institutions."
Billed as Canada's largest payments conference, in truth it is one of the largest in the world too. "Join industry leaders, innovators and challengers at Canada's largest payments conference. The 2019 SUMMIT is the forum to connect the payments ecosystem, offering a broad spectrum of topics that influence payments in Canada and around the world."
This London-based event aims to help attendees understand where payments are going. What do innovators need to know to plan their payments strategy for the next wave of change?
Mobile payments continue to drive significant innovation for merchants, banks, and other payments enablers. This Chicago-based event aims "to be the global intersection of Fintech industry experts and analysts - where connections are built to bring clarity to the world of mobile technology and payments."
This practical event is chock-full of sessions from merchants and more. Their goal is to deliver high-level, educational opportunities for all levels of payments professionals. Plus, the caliber of attendees means networking opportunities are outstanding!
Latin America is a hotbed for payments innovation. So, it's no wonder that the PCI standards body has an event in Brazil to offer up "a day of networking opportunities and educational sessions from payment and cyber security experts who will discuss challenges and opportunities for data security in Brazil and provide updates on the latest standards and solutions for protecting payments."
The Seamless team puts together a global series of payments conferences. And this event in Africa promises to look into the specifics of East Africa. Expect to hear deep insight around Alternative Payment Methods. Also, due to the deep participation of banks, payments from the Fiserv perspective will be well represented.
With events in the US, Europe, China, and a pan-Asia event, Money 20/20 is one of the biggest names in the business. The event itself covers much more than payments -- all aspects of fintech and financial services are represented here. Definitely one to look at if you want the broad perspective.
Do you have a payments event that should be included? Let us know! Tweet us @spreedly and we'll be sure to take a look.