Quick Answers to
Frequently Asked Questions
What does the platform fee cover?
All Spreedly plans include access to our custom tools, unlimited secure card storage, access to 120+ supported gateways, and the ability to add a qualified PMD end point.
How many API calls are there per a normal credit card transaction?
A general rule of thumb is between 1 to 3 API calls to successfully process a credit card transaction.
This will depend on whether the card is being added for the first time or is already stored, whether you’re doing an authorization too, or simply a purchase.
For example, a 3 call transaction might look like:
- Add a card
- Run an authorization retaining on success
- Run a capture
What is an endpoint?
An endpoint is a gateway (Stripe, Authorize.Net, WorldPay) or a Receiver (Clover, Mastercard, Shopify). In our most basic plan, you are allowed one endpoint, e.g. Stripe or Cybersource.
How do I upgrade my plan?
API usage upgrades and downgrade activity is monitored by you, message email@example.com and we will assist you with a plan upgrade. Our system will upgrade your account if it goes over on unique endpoints count. You can easily track usage in your dashboard.