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September 17, 2024

BLOX Digital Expands Use of Open Payments Platform from Spreedly

Decreasing New Customer Churn for Customers by 50%

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Tyler Hodgins

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Spreedly, the world’s leading open payments platform, and BLOX Digital, the news industry’s premier digital publishing and content management platform, announced today an expanded collaboration that builds on the success of their existing relationship. To date, results include a decrease of up to 50% in new customer churn for news sites using BLOX Digital’s suite of solutions.

The partnership further enhances the payment capabilities available to BLOX Digital’s vast network of news content management customers. The Premium Credit Card Management solution stores credit card tokens for easier and more successful customer renewals. Additionally, BLOX Audience+ customers with Premium Credit Card Management can leverage a new backup gateway feature, which avoids downtime and increases top-line revenue. 

“The results speak for themselves. In addition to offering even more value to the over 2,000 news sites we support, we have also seen a marked 50% decrease in customer churn customers using Premium Credit Card Management,” commented Bridget Sibthorp-Moecker, Director of Audience at BLOX Digital. She added, “With our ongoing technology investments, we are creating an even greater customer experience. Our ongoing partnership with Spreedly is just one example of our commitment to delivering the best tools for our customers. With this expanded integration, we can offer even more seamless and secure payment experiences, helping our clients maximize their revenue and improve customer satisfaction.”

“This long-term partnership with BLOX Digital exemplifies Spreedly’s commitment to ensuring seamless payment operations for end users in the digital media sector. By providing tailored solutions, we continue to meet the evolving needs of digital publishers and enhance their ability to offer a smooth, reliable payment experience,” said Tyler Hodgins, Senior Director, Client Services with Spreedly. 

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What is the Premium Credit Card Management solution offered through the BLOX Digital and Spreedly partnership?

The Premium Credit Card Management solution stores credit card tokens to make customer renewals easier and more successful for news sites using BLOX Digital's suite of solutions.

What specific benefit has the partnership between BLOX Digital and Spreedly achieved for news sites?

The partnership has resulted in a decrease of up to 50% in new customer churn for news sites using BLOX Digital's suite of solutions with Premium Credit Card Management.

What is the backup gateway feature and how does it benefit BLOX Audience+ customers?

The backup gateway feature is available to BLOX Audience+ customers with Premium Credit Card Management and helps avoid payment processing downtime while increasing top-line revenue.

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Written by

Tyler Hodgins

Tyler Hodgins was Senior Director of Solutions and Customer Strategy at Spreedly, where he led global teams spanning solutions consulting, implementation, customer engineering, and support across the full post-sale customer lifecycle.

His work focused on helping organizations realize value faster, strengthen adoption, and align payment strategy with long-term business outcomes.He specialized in connecting technical execution with customer success, improving time to value, shaping feedback-driven product direction, and guiding enterprises through increasingly intelligent and automated payment environments.

His leadership emphasized value engineering, cross-functional alignment, and building structured customer programs that support retention, expansion, and measurable growth.Tyler wrote about customer strategy, payment adoption, and the evolving role of intelligent orchestration in modern commerce, with a focus on helping organizations translate platform capability into sustained performance and long-term success.

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September 17, 2024

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