About Chargebee: Powering global subscription billing

Chargebee powers the subscription economy for SaaS companies and online retailers around the world. Its platform handles the deep complexities of recurring billing, including pricing variations, discounting, invoicing, and subscription lifecycle management. As a business grows, billing becomes both a sensitive customer touch point and a critical operational function. Chargebee’s goal is to give companies complete confidence in how they bill their customers by offering accuracy, automation, and a secure, cloud based solution that adapts to high growth.

The Problem: Solving global gateway constraints

In its early years, Chargebee operated in a smaller set of markets and therefore supported only a limited number of payment gateways. That constraint began to create challenges as their customers expanded globally and needed greater flexibility in how and where they accepted payments. Recurring billing depends heavily on the ability to securely store cards, retry transactions, and move charge events seamlessly across geographies. Without gateway independence, Chargebee risked introducing friction at the most important moment in the subscription lifecycle.

To continue scaling, the company needed a unified way to support more gateways, more regions, and more customer requirements. Building and maintaining all of those integrations themselves would have slowed their momentum and diverted valuable engineering resources from their core product.

The Solution: Orchestrating flexible payment growth

Chargebee partnered with Spreedly to bring global payments orchestration directly into their billing platform. Through this collaboration, Chargebee gained the ability to securely vault customer payment methods, tokenize them, and route transactions through a wide range of payment gateways with ease.

That shift unlocked gateway independence for Chargebee’s customers, allowing them to expand internationally without being restricted to a single provider or forced to re-architect their billing stacks. In the process, Chargebee and Spreedly closed their first joint enterprise customer, combining Chargebee’s subscription billing capabilities with Spreedly’s secure payments infrastructure.

Spreedly’s vault removed friction from recurring payments and eliminated the need for Chargebee to manage the high stakes operational burden of storing payment information. The partnership gave Chargebee the confidence to expand their global reach while keeping their internal focus on product depth and continuous improvement.

The Results: Unlocking market expansion efficiency

By leveraging Spreedly, Chargebee can now serve customers in far more markets with a broader set of payment gateways. Their users benefit from smoother subscription renewals, fewer billing failures, and a more flexible payments strategy that adapts to their growth. Chargebee’s team can dedicate its time to building new integrations across accounting, CRM, helpdesk, and other business systems without splitting their attention between billing innovation and payment compliance.

Chargebee continues to expand its global presence and round the clock support capabilities, all while relying on Spreedly to keep customer payment data safe and transactions running reliably. As Krish Subramanian puts it, Spreedly allows Chargebee to focus on what it does best while serving a much larger market with ease.