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News

February 1, 2021

Spreedly: 2020 In Review

2020 impacted all of us in many different ways. At Spreedly, we had a front-row seat to real-time changes in digital payments.

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Justin Benson

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2020 impacted all of us in many different ways. At Spreedly, we had a front-row seat to real-time changes in digital payments. And while we benefited substantially from the global shift in consumer behavior, we also saw first hand the negative impact for many customers in adversely impacted verticals.

Our customers, direct merchants and vertical software platforms designed to help businesses accept digital payments online, moved quickly to adapt to the new reality. Volumes for online ordering platforms skyrocketed; giving and charity services stepped up their efforts to help the less fortunate. Our health and fitness orientated customers responded as we all changed our health and fitness routines. While we've always been proud of our role in enabling an open, agnostic payment ecosystem that results in more inclusive and fairer outcomes, this year felt different. We knew we were helping make a difference day-to-day and week-to-week across the globe.

2021 promises to be a much better year as we slowly return to normal. That doesn't mean we expect things to return to normal at Spreedly. Many of these consumer behavior changes are here to stay, while we expect our travel, leisure, and event customers to begin the road to recovery. We will continue to help enable and optimize digital transactions for a global payment ecosystem. Thank you to all of you for letting us help be part of the year that was 2020 and to a more enjoyable, but no less hectic, 2021.

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an infographic that details Spreedly statistics in 2020

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Written by

Justin Benson

Justin Benson is Chief Executive Officer of Spreedly, where he leads the company’s vision, strategy, and growth as a pioneer in payments orchestration and open payments infrastructure. He has spent his career helping shape how modern payment systems are built, optimized, and scaled, guiding organizations through the increasing complexity of global commerce.Under Justin’s leadership, Spreedly has helped define the payments orchestration category and expand how businesses think about payment performance, flexibility, and control. His perspective spans payment gateways, authorization dynamics, tokenization, global payment trends, and the evolving role of payments as a strategic platform within digital commerce.Justin writes about the future of payments, platform strategy, and the forces reshaping global commerce, with a focus on helping organizations understand how payment infrastructure influences growth, resilience, and long-term competitive advantage.

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